Discover how our products can revolutionize the way you communicate and collaborate.


Explore our advanced voice solutions designed to optimize your communication workflows.

Diverse range of DID number solutions designed to enhance your communication capabilities.

Experience unparalleled communication efficiency with our advanced SIP Trunking Solutions.

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.


Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Build customer journeys by fostering interactive conversations, all within the framework of your app. 

Connect with your audience in a simple and effective way through our cutting-edge SMS platform. 


Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys. 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication. 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution. 


Experience the power of our online voice tools, designed to simplify communication management. 

Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool. 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted. 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions. 

Easily estimate and compare the costs associated with different DID numbers providers. 

Compare inbound VoIP rates among top CPaaS providers and optimize your inbound call costs. 

Generate custom SMS templates. 


Empower yourself with the resources you need to thrive in the dynamic landscape of communication.

Articles covering a wide range of topics.

Get answers to common queries.

Find instructions to make the most of our products.

Discover telecom insights and trends.

Find definitions of popular telecom terms.

Explore how our solutions have helped businesses.

Latest telecom trends, innovations, and market insights.


A global telecom partner built to meet your needs. 

Discover the story behind our commitment to delivering innovative solutions to connect people and businesses worldwide. 

Learn about our robust network infrastructure that spans across the globe, ensuring reliable and secure connectivity. 

Got a question, feedback, or need assistance? Our dedicated team is here to help!

Find partners or sign up for partnership programs.

Learn / Blog

Why Businesses Should Choose VoIP?

|  2 min
In this article

VoIP is all the rage, but what exactly are the advantages for today’s businesses of opting for VoIP solutions?

Cost savings

Businesses switching to a VoIP system from a traditional PSTN system can expect to make savings of between 30% to 75%. These cost savings come from the following three areas:

1. Equipment: making calls over the Internet via a service provider eliminates the need for in-house equipment such as servers. Everything is handled off-site so the expense of purchasing and maintaining servers etc. is picked up by the service provider.

2. Flexibility: making changes is free and simple. Adding features, new lines, users, and other extras can simply be managed via a web browser without the need to pay for an on-site technician each time.

3. No long-distance charges: VoIP services mean that you can make international calls at local rates (or sometimes even for free).

Easy installation, configuration, and maintenance

IP Phones are easy to install, even for those with limited technical knowledge. Instead of having to pay for technicians to come in and run the phone wiring through your offices/premises, you can set up IP Phones yourself and be ready to go in a matter of minutes. Using hosted software makes it simple to add new users. Many providers have a bespoke web portal that can be used to move, add, or change the system configuration to suit. There’s no hardware or software that needs installing – you only need IP phones.

Extra features

In addition to all of the traditional features you expect with a phone system, VoIP comes with call hold, caller ID, call transfer, conference calling, and auto-attendant phone menus. Another feature of VoIP phone systems is virtual faxing (aka IP faxing). Even today, there are some occasions when faxes are necessary. VoIP enables you to send and receive faxes but without the need for paper or toner.


It’s not easy to know how many phone-lines you’ll need going forward. Hosted VoIP systems make it simple add new lines for new employees and when someone leaves it is easy to reassign or remove their line.

Simple integration with existing systems

Because they are internet-based, VoIP systems can be more easily integrated with existing business applications. For example, you can make outbound calls through Outlook and access voicemail through emails. Some systems also provide voicemail transcription that converts voicemail messages into text and sends them as emails.

Wholesale VoIP termination

Wholesale VoIP providers such as IDT deal with the transaction of bulk routes, giving users access to unlimited communication via the Internet. VoIP services are usually provided by wholesale carriers to businesses and call centres that regularly make international calls.

If you are looking for an experienced, reputable provider for VOIP solutions, why not look through our website FAQ page or call our team. We offer a unique mix of retail and wholesale services.

Share this article

Leave a Reply

Your email address will not be published. Required fields are marked *


Meet our wholesale voice routing

Fulfill all your voice calling needs with our category leading wholesale A-Z Voice Termination.
Try IDT Express for a $25 Credit

Get $25 Free Trial Credit

Get IDT Express articles in your inbox

The best source of information in the telecom industry. Join us.

    Most Popular

    |  7 min
    Introduction to Toll-Free Forwarding In today’s fast-paced business landscape where...
    |  7 min
    Introduction to Caller ID Reputation Caller ID reputation is a...
    |  6 min
    The European Union’s General Data Protection Regulation (GDPR) has permanently...