IDT Express is a global VoIP carrier that provides voice routing, DID numbers, SMS gateway, and SMS APIs. We offer reliable and cost-effective communication solutions for businesses around the world.

What services does IDT Express offer?

IDT Express offers three main services: voice routing, DID numbers, and SMS gateway. Our voice routing service enables businesses to route their voice calls efficiently and securely across the globe. DID numbers allow businesses to have local virtual phone numbers in different countries. Our SMS gateway and SMS APIs provide a reliable and scalable solution for businesses to send and receive SMS messages globally.

How can IDT Express benefit my business?

IDT Express can benefit your business in several ways. Our voice routing service ensures high-quality voice calls with competitive rates, helping you save on communication costs. With our DID numbers, you can establish a local presence in multiple countries, enhancing customer accessibility and improving your global reach. Our SMS gateway and SMS APIs enable you to integrate SMS capabilities into your applications or systems, opening up new communication channels with your customers.

How reliable is IDT Express's network?

IDT Express operates a highly reliable and robust network infrastructure. We have built strategic partnerships with leading telecom carriers worldwide, ensuring excellent call quality and network reliability. Our network is designed to handle high call volumes and provides redundant routing options for maximum uptime and service availability.

How do I get started with IDT Express?

Getting started with IDT Express is simple. Visit our website and navigate to the “Sign Up” or “Get Started” section. Fill out the required information, and our team will guide you through the onboarding process. We offer flexible pricing plans and customized solutions tailored to your business needs.

What are CLI certified routes offered by IDT Express?

IDT Express offers CLI (Caller Line Identification) certified routes, which ensure that the caller’s number is displayed accurately to the recipient. We have a wide selection of over 1000+ CLI certified routes, providing high-quality voice connectivity and improved call completion rates.

What are direct routes provided by IDT Express?

IDT Express offers over 550+ direct routes for voice routing services. Direct routes provide a direct connection between the caller and the recipient, minimizing latency and ensuring optimal call quality. Our direct routes are carefully selected to deliver reliable and efficient voice communication across various destinations.

How can I reach IDT Express's customer support?

If you have any questions or need assistance, our customer support team is ready to help. You can reach us through our website’s contact form, email us at idtexpress@idt.net, or call your dedicated account manager. We strive to provide timely and effective support to ensure a smooth experience for our customers.

Does IDT Express provide a user portal?

Yes, IDT Express offers a user portal to its customers.

Is my data and communication secure with IDT Express?

IDT Express prioritizes the security and privacy of your data and communication. We employ industry-standard security measures and encryption protocols to safeguard your information and ensure secure transmission. We continuously update our systems to address any potential vulnerabilities and comply with relevant data protection regulations.