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Diverse range of DID number solutions designed to enhance your communication capabilities.

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BYOC

Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

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Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys. 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication. 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution. 

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Experience the power of our online voice tools, designed to simplify communication management. 

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Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool. 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted. 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions. 

Easily estimate and compare the costs associated with different DID numbers providers. 

Compare inbound VoIP rates among top CPaaS providers and optimize your inbound call costs. 

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NYSE: IDT
PRODUCT

Toll-Free Forwarding

Enable your customers to connect with your business by dialing a toll-free number.
Start 14-day free trial
Get pricing

✓ $25 free bonus credit

✓ No credit card required

✓ Cancel anytime

toll-free-hero-image

Expect more from your business phone

Starting per month
0$
Proven reliability
0%
Countries
1+

Features Of Toll-free Call Forwarding

60+ Countries

Select a toll-free number for your company from over 60+ countries, starting at just $6, with IDT Express, one of the leading competitors in Toll-Free Forwarding. Engage seamlessly with customers.

Failover Forwarding

This functionality allows you to set up multiple phone numbers, ensuring that if the first one is busy, the call is automatically redirected to the next number in the list.

Number Portability

Transfer your current Toll-Free number from any service provider to IDT Express, a premier alternative for Toll-Free Forwarding. Skip the inconvenience of altering your current business phone number and notifying each customer about the change.

Call Recording

Experience the perks of Call Recording with IDT’s Toll-Free numbers. Use it to assess internal performance, maintain detailed records, streamline staff training, uphold quality standards, and improve overall customer experience.

Superior Call Quality

Experience top-notch call quality no matter where you’re dialing from. Enjoy advanced HD call quality and features, ensuring optimal benefits for your international communications without any disruptions or the need for expensive hardware.

Easy Setup

Activate local or international toll-free forwarding service in less than 3 minutes. Simply sign up online and provide your email ID and phone number. No hardware setup is required, and there’s no need to spend on capital expenditure.

virtual numbers

How it works

Our DID purchase process is simple, and you can get account up and running in minutes.
Sign up for a Free account
Create a trial account on our self-service portal.
Get Toll Free Number
IDT Express offers Toll Free Numbers in over 60 countries. We give you access to all at market leading rates.
Activate Forwarding
That’s it! Once activation is complete, you'll be ready to forward calls to your new IDT Express number.

Our high quality numbers meet any of your specific requirements

Call Centers

Optimize call handling, improve customer experience, and efficiently manage operations.
- Inbound campaigns
- Outbound campaigns
- Local presence

UCaaS / CCaaS

Enabling external connectivity, multi-channel integration, and scalability.
- Virtual Identity
- Inbound Flows

PBX Operators

Facilitating external communication, call routing, and reporting.
- Virtual presence in any state/country
- Remote lines

Wholesalers

Offer localized access, efficient call routing, and value-added services to your customers
- Expanded coverage
- Better pricing

Why choose IDT Express for Toll-Free Forwarding?

Individual approach​

Our numbers come with a full array of services including caller ID, inbound and outbound support, porting, and flexible capacity options.​

High-Quality & Global Network​

We provide high-quality services at competitive prices to businesses of all sizes across the globe.​

Portability

We support international number portability in most countries. Our team of account managers are here to help you along the way.​

Scalability

IDT is among the world’s most trusted global telecom partners and a leader in the industry of voice connectivity.​

Support

24/7 customer support & fully redundant private network. Dedicated account management, and 10+ years of industry-leading experience.​

Reliability

DIDs provisioned from licensed operators. We supported unlimited concurrent calls.​

Check the numbers availability in your region

CountryToll-Free
Algeria (+213)
Argentina (+54)check
Australia (+61)check
Austria (+43)check
Bahrain (+973)check
Belarus (+375)check
Belgium (+32)check
Bolivia (+591)check
Bosnia And Herzegovina (+387)check
Brazil (+55)check
Bulgaria (+359)check
Canada (+1)check
Chile (+56)check
China (+86)check
Colombia (+57)check
Costa Rica (+506)check
Croatia (+387)check
Cyprus (+357)check
Czech Republic (+420)check
Denmark (+45)check
Dominican Republic (+1)
Ecuador (+593)check
El Salvador (+503)
Estonia (+372)check
Finland (+358)check
France (+33)check
Georgia (+995)check
Germany (+49)check
Greece (+30)
Guatemala (+502)
Hong Kong (+852)check
Hungary (+36)
Iceland (+354)check
India (+91)check
Indonesia (+62)check
Ireland (+353)check
Israel (+972)check
Italy (+39)check
Japan (+81)check
Kazakhstan (+7)
Latvia (+371)
Lithuania (+370)check
Luxembourg (+352)check
Malaysia (+60)check
Malta (+356)
Mexico (+52)check
Montenegro (+382)check
Netherlands (+31)check
New Zealand (+64)check
Nigeria (+234)
Norway (+47)check
Panama (+507)check
Peru (+51)check
Philippines (+63)
Poland (+48)check
Portugal (+351)check
Puerto Rico (+1)
Romania (+40)check
Russia (+7)check
Serbia (+381)check
Singapore (+65)check
Slovakia (+421)check
Slovenia (+386)
South Africa (+27)check
South Korea (+82)
Spain (+34)check
Sweden (+46)check
Switzerland (+41)check
Thailand (+66)check
Turkey (+90)
Ukraine (+380)
United Arab Emirates (+971)check
United Kingdom (+44)check
Uruguay (+598)check
United States (+1)check
Venezuela (+58)check
Download the full coverage list

Frequently Asked Questions

Need more help?
Can’t find the answer that you are looking for? Feel free to contact us.

What are DID (Virtual) Numbers?

DID (Direct Inward Dialing) numbers, also called virtual numbers, are telephone numbers not tied to a physical line. Instead of connecting to a dedicated phone line, a DID number forwards incoming calls to a phone, VoIP line, or PBX of your choice. This allows businesses to have a local or toll-free presence in multiple cities or countries without maintaining physical offices or infrastructure in each location.

What types of DID Numbers does IDT Express offer?

IDT Express offers local (city), national, and toll-free numbers across a broad selection of countries. These numbers enable businesses to manage inbound campaigns, provide a local presence, and scale operations globally without geographic constraints.

Why should a business use DID Numbers?

Using DID numbers allows businesses to appear local to customers in different regions, enhancing trust and accessibility. Call centers, cloud PBX/UCaaS/CPaaS providers, and enterprises operating globally benefit from flexible inbound call handling, improved customer experience, and efficient management of communications. Businesses can route calls to any destination, monitor performance, and adapt to changing call volumes in real time.

How do I get started with IDT Express DID Numbers?

Businesses can start by submitting their company details through the sign-up form. New customers often receive a trial credit to test the service. An account manager guides you through provisioning numbers, selecting area codes or countries, and configuring routing to meet your requirements. This ensures you can quickly test the numbers and integrate them with your existing infrastructure.

Can I manage DID Numbers myself — provision, porting, and configuration?

Yes. IDT Express offers a self-service portal where you can browse available numbers, provision new DIDs, and manage number configurations. Advanced users can also leverage APIs for automated provisioning or bulk management. Porting is supported where local regulations allow, letting customers bring numbers in or take them out of the platform when permitted.

What compliance and KYC requirements are involved?

To comply with local and international regulations, IDT Express requires customers to complete Know Your Customer (KYC) verification before provisioning numbers. This typically involves submitting company registration documents, proof of address, and authorized contact information. Compliance ensures that numbers are used lawfully, prevents fraud, and aligns with telecommunication regulations in each country where the numbers are allocated. Some countries may have additional requirements for toll-free, mobile, or special-rate numbers, which IDT Express will guide you through during onboarding.

What are the billing and service terms for DID Numbers?

DID numbers include setup charges, monthly recurring fees, and, if applicable, usage-based charges for forwarded calls. The minimum service term is one month, with automatic monthly renewal until cancellation. Fees are charged in advance, and prorated charges apply for mid-month cancellations. Customers can manage their usage and optimize costs through the self-service portal.

Which types of businesses or use-cases are a good fit for IDT Express DID Numbers?

IDT Express DID Numbers are ideal for call centers, cloud PBX/UCaaS/CPaaS providers, SaaS platforms needing a local phone presence, wholesale VoIP/DID resellers, and any business that wants a global presence without physical offices. These numbers allow enterprises to centralize call handling while maintaining local accessibility, improving both operational efficiency and customer engagement.

What support and infrastructure backs IDT Express DID Numbers?

DID numbers are provisioned via licensed operators, ensuring compliance and reliability. IDT Express offers a fully redundant global network and 24/7 customer support, including account management and technical assistance. This infrastructure ensures scalability, high availability, and smooth handling of high call volumes across multiple geographies.

Are there limitations or restrictions on using DID Numbers?

DID numbers are allocated for use during the service term and are subject to availability. Certain regulatory restrictions apply depending on the country, such as porting limitations or restrictions on forwarding or usage. Compliance with KYC requirements is mandatory, and numbers must be used in accordance with telecommunication laws in each jurisdiction.