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Explore our advanced voice solutions designed to optimize your communication workflows.

Diverse range of DID number solutions designed to enhance your communication capabilities.

Experience unparalleled communication efficiency with our advanced SIP Trunking Solutions.

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.

Enable your customers to connect with your business by dialing a toll-free number.

AI voice agents that handle calls, capture leads, and provide customer support automatically, anytime.
Messaging

Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Build customer journeys by fostering interactive conversations, all within the framework of your app. 

Connect with your audience in a simple and effective way through our cutting-edge SMS platform. 

BYOC

Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

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Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys. 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication. 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution. 

Tools

Experience the power of our online voice tools, designed to simplify communication management. 

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Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool. 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted. 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions. 

Easily estimate and compare the costs associated with different DID numbers providers. 

Compare inbound VoIP rates among top CPaaS providers and optimize your inbound call costs. 

Generate custom SMS templates. 

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Array of comprehensive and innovative offerings tailored to address your unique business challenges.

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Over the Top App. (OTTs)
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PRODUCT

For a seamless wholesale voice termination experience

Customized solutions tailored to ensure seamless connectivity and optimal routing for your voice traffic.

Start 14-day free trial
Get pricing

✓ $25 free bonus credit

✓ No credit card required

✓ Cancel anytime

You are in the right place

Countries supported
0 +
Cost savings
0 %
Network support
1 /7

Raise your voice. Lower your costs.

Fulfill all your voice calling needs with our category leading wholesale A-Z Voice Termination. Join businesses across the globe that have been building their Voice infrastructure with IDT Express.

Plans for all business needs

IDT Express offers A-Z Voice Termination plans with 3 standard routing and quality options that meet a variety of needs. Each option is designed to be economical, competitive, and reliable. We also have many customization options available for customers with unique voice requirements.

Gold

Highest QoS at the most competitive market rates
Best for Pinless, Calling Card, Inmate Calling Providers
✓ All routes end through stable, high-quality providers.
✓ CLI and signaling features are fully supported throughout the IDT network.
✓ QoS parameters are proactively managed and compared to IDT's highest standards for retail traffic.
Start 14-day free trial

IDT Instant

QoS routing with aggressive market-based pricing
Best for UCaaS, CPaaS, Cloud PBX companies
✓ IDT Instant offers A-Z routes with QoS and competitive pricing.
✓ LCR system takes advantage of spot market opportunities while maintaining high quality.
✓ Termination is cost-effective and of exceptional quality, making your business competitive and profitable.
Start 14-day free trial
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Custom Routing

A routing solution that is tailored to your specific needs.
Best for Wholesale VoIP corporations
✓ For businesses needing routing options beyond our Platinum, Gold, or Instant services, we can create a custom solution to meet your unique needs.
✓ We can also develop customized voice termination solutions if our standard services do not meet your requirements.
Start 14-day free trial

Platinum

Uncompromising voice termination quality with advanced features.
Best for companies with 'local' calling and special routing requirements
✓ Tier 1 direct interconnects are available through various providers.
✓ The system supports DTMF and undergoes daily testing to ensure the route delivers the CLI.
✓ ISUP signaling is transparent for roaming.
✓ QoS parameters are proactively managed 24/7.
Start 14-day free trial

Powerful features of the self-service portal

Our feature-rich, mobile compatible, user-friendly, account portal empowers you to run your business the way you want.
Union
Order and provision DIDs
Change IPs
Change IPs in just a few simple clicks
routing
Set up routing options
local pops
Choose local POPs

What is Voice Termination?

Voice termination is the process of routing and delivering telephone calls from the originating network to the destination endpoint. In telecommunications infrastructure, when a call traverses from point A to point B, it typically passes through multiple network segments.

It is the service that handles the ingress of voice traffic into destination networks, managing the interconnection between carriers, protocol conversion (TDM to VoIP or vice versa), and the delivery of calls to their final endpoints, whether that's a PSTN landline, mobile network (GSM/CDMA), or an IP-based system.

How does Voice Termination work?

When a call is initiated, it passes through an originating carrier and then needs to be terminated by connecting to the destination network. Voice termination providers like IDT Express act as the bridge between different telecommunications networks, routing calls efficiently and reliably to their final destinations across the globe. This process involves converting voice signals into data packets (in VoIP scenarios), routing them through optimal pathways, and ensuring quality connections with local carriers in the destination country or region.

Here’s what the power of the IDT Network can do for you

IDT Express is a large global voice carrier with an extensive network of directs, exclusive routes, and routing options.

idt world network

Frequently Asked Questions

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Can’t find the answer that you are looking for? Feel free to contact us.

What is Voice Termination?

Voice Termination is a wholesale VoIP service that allows businesses to route their outbound voice traffic through global networks to reach end destinations. With IDT Express, termination provides access to Tier‑1 interconnects, high-quality voice routes, and flexible routing and billing options, ensuring reliable and efficient call delivery for enterprises of all sizes.

What plans does IDT Express offer for Voice Termination?

IDT Express provides multiple plans to accommodate different business needs. The Platinum plan is designed for the highest-quality voice termination, offering Tier‑1 direct interconnects, DTMF support, CLI, ISUP signaling, and daily testing, ideal for local calling or specialized routing requirements. The Gold plan delivers strong quality of service at competitive rates, suited for calling card services, pinless calling, or inmate calling providers. IDT Instant provides market-based pricing with quality routing, making it a good fit for UCaaS, CPaaS, and cloud PBX providers. Additionally, IDT Express can build custom routing solutions for businesses with unique voice termination requirements.

How do I get started with IDT Express Voice Termination?

Businesses can start with a 14-day free trial that includes a $25 bonus credit without requiring a credit card. The onboarding process involves providing company information, contact details, and the switch IP, after which a regional sales manager assists with setup. This allows businesses to test the service and experience the platform before committing to a paid plan.

What features are available via the IDT Express portal?

The IDT Express portal offers full self-service control, including ordering and provisioning DIDs, updating IP addresses, and configuring routing options. Users can select local Points of Presence (POPs) to optimize routing based on geography, manage voice termination routes in real-time, and make changes instantly. The portal streamlines both configuration and monitoring, giving businesses the flexibility to manage their voice traffic efficiently.

Which types of businesses benefit most from IDT Express Voice Termination?

IDT Express is suited for wholesale VoIP providers that require large-scale, high-capacity outbound termination, UCaaS and CPaaS companies seeking cost-effective and reliable routing, and calling card or pinless services that need stable, high-quality connections. It also supports businesses that require DIDs combined with voice termination, enabling unified management of communications through a single portal.

What are the billing and contract terms?

Rates for voice termination are billed per minute, with billing increments outlined in the rate notifications. IDT Express reserves the right to adjust rates or destination codes, generally taking effect immediately with notification. For services involving virtual DIDs, there is a minimum one-month service term with automatic monthly renewal until canceled. Fees such as setup, monthly recurring, and usage charges are billed in advance and may be prorated if applicable.

What support and reliability does IDT Express provide?

IDT Express offers 24/7 global support and dedicated account management to ensure businesses have continuous access to assistance whenever needed. Their global network of direct and exclusive routes provides high capacity and reliability for voice termination, allowing enterprises to manage large call volumes with confidence. Businesses can also configure routing, monitor traffic, and manage DIDs through the self-service portal, making it easier to maintain service quality and continuity.

Can I customize routing for specific destinations?

Yes. IDT Express allows customers to configure custom routing for specific countries, regions, or destinations. This includes selecting preferred carriers, prioritizing Tier‑1 routes, and applying least-cost routing rules. Custom routing can help optimize call quality, reduce costs, and meet regulatory or SLA requirements in different markets.

What happens if I exceed my expected call volume?

IDT Express can accommodate scaling needs. If traffic exceeds planned volumes, the platform automatically manages excess traffic using available routes to maintain call quality. Customers can also work with account managers to expand capacity, adjust routing, or implement load balancing for high-volume campaigns.

Why should I choose IDT Express over other termination providers?

IDT Express combines a global network of direct and exclusive routes with real-time self-service control, flexible pricing, and strong technical support. Customers benefit from high-quality call delivery, extensive routing options, and the ability to manage both DIDs and voice termination in a unified portal. The platform is designed for scalability, reliability, and regulatory compliance, making it a trusted choice for enterprises, service providers, and cloud communication companies.

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