Full support from around the globe
Through our parent company IDT, we provide access to a Tier 1 network with major hubs located in the United States, London, and China, as well as regional hubs throughout North and South America, Europe, Africa, and Asia. The network was built from the ground up, with redundancy and resilience in mind.
IDT has been a leading VoIP provider for over 20 years, passing over 250 million calls and terminating over 150 million minutes a day.
IDT backs up its services with high-technology and important Key Performance Indicators (KPIs), so you receive great service and the metrics to prove it.
Able to carry 450,000 simultaneous calls
Redundant routers, diverse routing, and GigE fiber provide speed and reliability
All of our equipment adheres to strict SIP standards
IDT developed software and monitoring applications, based on over 20 years’ experience in VoIP communications and is backed by our own team of R&D professionals, who respond quickly to new feature requests and comply with partner platforms.
Auto scaled SBCs
Redundant load balancing
Redundant call routing
Continuous monitoring of ASR, CCR, and ALOC (ACD)
Operating on AWS cloud infrastructure for on demand scalability
DTMF support (dual-tone multi-frequency signaling)
Most common VoIP codecs are supported.
G.711 – 64 Kbps (in both flavors A-law and mu-law)
G.729 – 8 Kbps, 10ms frame size
G.723.1 – 5.3/6.3 Kbps, 30ms frame size
T.38 – fax protocol
Transcoding enabled on all other calls.
IDT has a Carrier grade international network with a resilient private IP backbone between major public internet switch sites, including Public IP connections to POPs and smaller switch sites. We also have public IP, private IP, and TDM interconnections with wholesale carriers worldwide and direct network operators.
Over 1,000 CLI certified routes
Interconnects with all leading international carriers allows 550 direct routes