Full support from around the globe

Through our parent company IDT, we provide access to a Tier 1 network with major hubs located in the United States, London, and China, as well as regional hubs throughout North and South America, Europe, Africa, and Asia. The network was built from the ground up, with redundancy and resilience in mind.

IDT has been a leading VoIP provider for over 20 years, passing over 250 million calls and terminating over 150 million minutes a day.

Superior technology

IDT backs up its services with high-technology and important Key Performance Indicators (KPIs), so you receive great service and the metrics to prove it.

  • Able to carry 450,000 simultaneous calls

  • Redundant routers, diverse routing, and GigE fiber provide speed and reliability

  • All of our equipment adheres to strict SIP standards

  • IDT developed software and monitoring applications, based on over 20 years’ experience in VoIP communications and is backed by our own team of R&D professionals, who respond quickly to new feature requests and comply with partner platforms.

  • Border control

  • Auto scaled SBCs

  • Redundant load balancing

  • Redundant call routing

  • Low PDD

  • Continuous monitoring of ASR, CCR, and ALOC (ACD)

  • Operating on AWS cloud infrastructure for on demand scalability

  • DTMF support (dual-tone multi-frequency signaling)

Codecs

Most common VoIP codecs are supported.

  • G.711 – 64 Kbps (in both flavors A-law and mu-law)

  • G.729 – 8 Kbps, 10ms frame size

  • G.723.1 – 5.3/6.3 Kbps, 30ms frame size

  • T.38 – fax protocol

  • Transcoding enabled on all other calls.

Interconnections

IDT has a Carrier grade international network with a resilient private IP backbone between major public internet switch sites, including Public IP connections to POPs and smaller switch sites. We also have public IP, private IP, and TDM interconnections with wholesale carriers worldwide and direct network operators.

  • Over 1,000 CLI certified routes

  • Interconnects with all leading international carriers allows 550 direct routes

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