NYSE: IDT
facebook
Products

Discover how our products can revolutionize the way you communicate and collaborate.

Voice

Explore our advanced voice solutions designed to optimize your communication workflows.

Diverse range of DID number solutions designed to enhance your communication capabilities.

Experience unparalleled communication efficiency with our advanced SIP Trunking Solutions.

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.

Messaging

Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Build customer journeys by fostering interactive conversations, all within the framework of your app. 

Connect with your audience in a simple and effective way through our cutting-edge SMS platform. 

BYOC

Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys. 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication. 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution. 

Tools

Experience the power of our online voice tools, designed to simplify communication management. 

Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool. 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted. 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions. 

Easily estimate and compare the costs associated with different DID numbers providers. 

Compare inbound VoIP rates among top CPaaS providers and optimize your inbound call costs. 

Generate custom SMS templates. 

Learn

Empower yourself with the resources you need to thrive in the dynamic landscape of communication.

Articles covering a wide range of topics.

Get answers to common queries.

Find instructions to make the most of our products.

Discover telecom insights and trends.

Find definitions of popular telecom terms.

Explore how our solutions have helped businesses.

Latest telecom trends, innovations, and market insights.

Company

A global telecom partner built to meet your needs. 

Discover the story behind our commitment to delivering innovative solutions to connect people and businesses worldwide. 

Learn about our robust network infrastructure that spans across the globe, ensuring reliable and secure connectivity. 

Got a question, feedback, or need assistance? Our dedicated team is here to help!

Find partners or sign up for partnership programs.

NYSE: IDT
Learn / Blog

Why Switch to VoIP?

|
|  2 min
In this article

Many businesses are already harnessing the power of VoIP termination technology, utilising the internet and internal networks to make calls rather than relying on conventional landline phone systems.

Here are some of the business advantages VoIP technology holds over traditional telephone services:

VoIP Reduces Business Costs

Employing VoIP technology and routing calls over the internet rather than using traditional landline phone technology can save businesses money on both local and International calls.

By utilising VoIP, a business can avoid the costs that are usually passed onto the customer by traditional telephone providers. Traditional phone companies’ products are comparatively expensive, in no small part due to factors such as the maintenance of existing cables, hardware and technician costs but there are two hefty costs in particular that VoIP customers in some locations can avoid:

Taxes

The Federal Communications Commission (FCC) which regulates traditional phone operators in the USA charges taxes to phone companies. These taxes are passed on by the phone companies to the end user and incorporated in any tariff. The FCC does not, however, regulate VoIP technology and is therefore unable to impose these taxes.

Interconnection Charges

When making calls to subscribers of other network providers, customers of traditional phone companies are liable to pay interconnection fees passed on by their providers.

VoIP System Installation, Maintenance & Running Costs

There are significant advantages of upgrading to VoIP over traditional landline systems when it comes to the ease, speed and low-cost installation. With VoIP, the simplicity of ongoing maintenance and management is a major advantage.

VoIP offers seamless first-time installation without the costly technicians, expensive hardware or lengthy workflow disruption. Once VoIP is in place, upgrading your VoIP service with an expert provider such as IDT is also achievable with a few clicks.

If you are moving office, you can take your phone numbers with you and set them up with ease by plugging into a router or access point at the new location.

VoIP Increases Productivity & Customer Goodwill

VoIP technology can integrate with other software to enhance business performance and improve customer relationships. An incoming caller can be immediately identified, the caller’s data can be automatically retrieved and made available on screen to the team member answering the call.

Portable Phone Numbers

Phone number portability is a major advantage for VoIP users. This means that an employee can have a dedicated phone line to make calls on the move wherever there is an internet connection.

It also means that customers can always reach a business representative on a single number whether they are at their desk, telecommuting at home or even on holiday.

Wholesale VoIP termination rates

As one of the world’s leading providers of VoIP termination carrying 28 billion minutes annually, we understand how VoIP can empower your business. If you are looking for a VoIP solution that will save you money, increase productivity, enhance your customer relationships and improve your business performance then an IDT VoIP termination solution is well worth considering.

Share this article

Leave a Reply

Your email address will not be published. Required fields are marked *

Tags

Meet our wholesale voice routing

Fulfill all your voice calling needs with our category leading wholesale A-Z Voice Termination.
Try IDT Express for a $25 Credit

Get $25 Free Trial Credit

Get IDT Express articles in your inbox

The best source of information in the telecom industry. Join us.

    Most Popular

    toll-free-forwarding-illustration
    |
    |  7 min
    Introduction to Toll-Free Forwarding In today’s fast-paced business landscape where...
    caller-id-thumbnail
    |
    |  7 min
    Introduction to Caller ID Reputation Caller ID reputation is a...
    sms-data-privacy-under-gdpr
    |
    |  6 min
    The European Union’s General Data Protection Regulation (GDPR) has permanently...