SMS marketing has emerged as a powerful tool for businesses to connect with their audience. However, the effectiveness of this communication method can be hindered
Two-Factor Authentication (2FA) has become a crucial element in the realm of online security. It adds an extra layer of protection, making it significantly harder
Choosing between a local and a toll-free number is more than just a technical decision—it’s a strategic one that can impact how customers perceive your
With businesses especially reaping financial and technical rewards from VoIP technology, carriers are increasingly in demand. Here’s a quick look at their role in the
SMS marketing remains one of the most effective ways to reach customers directly. With open rates as high as 98%, SMS is a powerful tool
In addition to the challenge of creating a candidate experience that keeps prospective employees engaged and connected throughout their recruitment journey, HR and recruitment consultancies
Considering the world of telecommunications today, the demand for efficient, scalable, and cost-effective solutions has never been greater. Enter the softswitch—a revolutionary technology that has transformed the
Artificial intelligence (AI) is one of the most promising technologies of the 21-st century. The same can be applied to modern call (contact) centers; some
In considering switching your business from traditional PSTN telephone systems to VoIP-based technology, you won’t go very far before you encounter SIP trunking. But what
If you’re building an international presence for your business, communication costs will have a significant impact on your bottom line. Thankfully, there is technology you
