NYSE: IDT
Products

Discover how our products can revolutionize the way you communicate and collaborate.

Voice

Explore our advanced voice solutions designed to optimize your communication workflows.

Diverse range of DID number solutions designed to enhance your communication capabilities.

Experience unparalleled communication efficiency with our advanced SIP Trunking Solutions.

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.

Messaging

Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Build customer journeys by fostering interactive conversations, all within the framework of your app. 

Connect with your audience in a simple and effective way through our cutting-edge SMS platform. 

BYOC

Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys. 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication. 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution. 

Tools

Experience the power of our online voice tools, designed to simplify communication management. 

Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool. 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted. 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions. 

Easily estimate and compare the costs associated with different DID numbers providers. 

Compare inbound VoIP rates among top CPaaS providers and optimize your inbound call costs. 

Generate custom SMS templates. 

Learn

Empower yourself with the resources you need to thrive in the dynamic landscape of communication.

Articles covering a wide range of topics.

Get answers to common queries.

Find instructions to make the most of our products.

Discover telecom insights and trends.

Find definitions of popular telecom terms.

Explore how our solutions have helped businesses.

Latest telecom trends, innovations, and market insights.

Company

A global telecom partner built to meet your needs. 

Discover the story behind our commitment to delivering innovative solutions to connect people and businesses worldwide. 

Learn about our robust network infrastructure that spans across the globe, ensuring reliable and secure connectivity. 

Got a question, feedback, or need assistance? Our dedicated team is here to help!

Find partners or sign up for partnership programs.

NYSE: IDT
Learn / Blog

Businesses That Benefit The Most From International VOIP

|
|  2 min
In this article

While the avenues of communication available to businesses have greatly expanded over the past two decades, the majority of important communication still takes place over the phone.

While mobile devices have revolutionised the way people communicate, business telephony has been largely stagnant for years. With global internet infrastructure rapidly improving and data costs dropping massively, VoIP telephony is rapidly gaining market share by delivering incredible call quality paired with low costs and incredible features.

While VoIP will bring benefits to most businesses, it will deliver far more to some than others, and this is especially apparent with smaller growing businesses.

VoIP Keeps Costs Down

Regardless of industry, small and medium businesses tend to face similar challenges around facilitating rapid growth while keeping costs as low as possible without stifling that growth.

This tends to manifest as a bit of a ‘chicken and egg’ problem: the business needs more communication capacity to generate more sales but needs more sales to pay for the added capacity. VoIP technology brings fantastic improvements for growing businesses, both in the cost and the scalability aspects.

When it comes to cost, there are two primary costs associated with business telephony: line costs and call rates. VoIP cuts down on both of these. With line costs, VoIP uses existing internet infrastructure, consolidating costs into a single service.

As for call costs, these come primarily from calls carried over the Public Switched Telephone Network, or PSTN. While the costs of transporting data, as VoIP does, have plummeted to almost nothing, PSTN costs have remained static. This means that VoIP calls, which are routed over internet infrastructure as much as possible, cut down on the carriage charges massively, potentially eliminating them entirely for VoIP to VoIP calls.

This call cost saving is especially apparent when it comes to international calling, as international VoIP providers can provide the entire international portion of the carriage as data with little to no added expense, only passing an effective local call on to the PSTN in the destination country, resulting in an incredibly cheap calling.

VoIP Facilitates Expansion

VoIP delivers massively superior scaling for businesses in addition to these important cost savings. To add capacity with ‘traditional’ telephony, more physical lines are required, usually causing delays and substantial cost. VoIP requires extra data capacity, often only needing a service change, but also does not impose a ‘hard’ limit – VoIP can be used beyond ideal capacity at a cost of call quality, so even if the speed increase takes time to roll out, your business can continue to grow.

VoIP also empowers businesses to take advantage of modern technologies, facilitating cooperation and remote working by allowing workers to use the same phone number regardless of physical location as well as easily integrating with video conferencing technologies.

All businesses can benefit from what VoIP offers – flexibility, cost reductions and modernization. For smaller businesses, though, these benefits can easily create the difference between financially secure successful growth and slow decline into stagnation.

Share this article

Leave a Reply

Your email address will not be published. Required fields are marked *

Tags

Meet our wholesale voice routing

Fulfill all your voice calling needs with our category leading wholesale A-Z Voice Termination.
Try IDT Express for a $25 Credit

Get $25 Free Trial Credit

Get IDT Express articles in your inbox

The best source of information in the telecom industry. Join us.

    Most Popular

    toll-free-forwarding-illustration
    |
    |  7 min
    Introduction to Toll-Free Forwarding In today’s fast-paced business landscape where...
    caller-id-thumbnail
    |
    |  7 min
    Introduction to Caller ID Reputation Caller ID reputation is a...
    sms-data-privacy-under-gdpr
    |
    |  6 min
    The European Union’s General Data Protection Regulation (GDPR) has permanently...