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Voice Termination

Explore our advanced voice solutions designed to optimize your communication workflows.

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Diverse range of DID number solutions designed to enhance your communication capabilities.

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Spam Monitoring and Remediation

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.

AI voice agents that handle calls, capture leads, and provide customer support automatically, anytime.

Messaging

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Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Messaging - SMS API

Build customer journeys by fostering interactive conversations, all within the framework of your app.

Connect with your audience in a simple and effective way through our cutting-edge SMS platform.

BYOC for Twilio

Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

BYOC for Genesys

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys.

BYOC for MS Teams

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication.

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution.

STIR/SHAKEN Verification

Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool.

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted.

CPaaS Outbound Calculator

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions.

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NYSE: IDT

Caller ID vs CNAM, How Are They Different

📞 Caller ID vs CNAM – What’s the Difference? Ever wonder why some incoming calls show just a number, while others show a business name? That’s where Caller ID and CNAM come into play.

In this video, we break it down in plain English:

What is Caller ID?

What is CNAM (Caller Name)?

How they work together

Why your number might show up as “Spam Likely”

What businesses can do to manage their caller identity

🔍 Whether you’re a business owner or a telecom pro, understanding the difference helps you protect your brand and improve call answer rates.

💡 Want to check if your number is flagged or verify your Caller ID?
Use Mr. CallerID from IDT Express to see how your number appears on major networks.

👉 Try it here: https://www.idtexpress.com/mr-callerid/

👍 Like this video if it helped, and subscribe for more telecom explainers!

Sign up for IDT Express Go to video library

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