NYSE: IDT
facebook
Products

Discover how our products can revolutionize the way you communicate and collaborate.

Voice

Explore our advanced voice solutions designed to optimize your communication workflows.

Diverse range of DID number solutions designed to enhance your communication capabilities.

Experience unparalleled communication efficiency with our advanced SIP Trunking Solutions.

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.

Messaging

Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Build customer journeys by fostering interactive conversations, all within the framework of your app. 

Connect with your audience in a simple and effective way through our cutting-edge SMS platform. 

BYOC

Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys. 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication. 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution. 

Tools

Experience the power of our online voice tools, designed to simplify communication management. 

Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool. 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted. 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions. 

Easily estimate and compare the costs associated with different DID numbers providers. 

Compare inbound VoIP rates among top CPaaS providers and optimize your inbound call costs. 

Generate custom SMS templates. 

Learn

Empower yourself with the resources you need to thrive in the dynamic landscape of communication.

Articles covering a wide range of topics.

Get answers to common queries.

Find instructions to make the most of our products.

Discover telecom insights and trends.

Find definitions of popular telecom terms.

Explore how our solutions have helped businesses.

Latest telecom trends, innovations, and market insights.

Company

A global telecom partner built to meet your needs. 

Discover the story behind our commitment to delivering innovative solutions to connect people and businesses worldwide. 

Learn about our robust network infrastructure that spans across the globe, ensuring reliable and secure connectivity. 

Got a question, feedback, or need assistance? Our dedicated team is here to help!

Find partners or sign up for partnership programs.

NYSE: IDT
Learn / Blog

Enabling VoIP To Extend UK’s Digital Infrastructure

|
|  2 min
Voip Rural Area
In this article

Many of the major telecom providers in the UK have already announced plans to end the use of PSTN and replace it with All-IP services. Indeed, some have already started phasing out support for PSTN. 

BT intends to have switched all users to IP by 2025. Orange has set a more ambitious goal of having all digital networks by 2020. 

Why are they doing it?

There are a number of key reasons behind the move towards all-IP networks. It will help to reduce costs for providers, with specialists such as IDT able to offer highly competitive voice termination and origination services. It will also give consumers greater choice and flexibility when it comes to the selection of voice services and it is also the first step towards the eventual retirement of copper networks. The latter is also connected to the UK Government’s target of deploying Gigabit-capable FTTP-style broadband ISP networks across the country by 2033. 

There are four recognised paths to All-IP migration. These are:

  1. Voluntary migration – where the end-user migrates to a VoIP-based product from a PSTN one because they are attracted by the superior quality/functionality.
  2. Forced migration – where the end-user is given a firm date for the closure of the PSTN/ISDN and therefore must make the switch in order to enjoy a continued telephony service.
  3. Passive migration – where the provider is able to migrate customers to an All-IP network for them, with little or no disruption. In these cases, the customer doesn’t need to do anything.
  4. Coincidental migration – where the end-user moves from a PSTN based to an inherently IP-based product such as FTTP 

Challenges

There are a number of significant challenges when it comes to switching from PSTN to IP. Similar migrations are in process in several countries including Germany, Switzerland, France, and New Zealand. It is clear from these programmes that there are lessons that can be learned and applied in the UK. 

One of the main lessons highlighted thus far has been the need to try and avoid ‘forced migration’ insofar as is possible. In Germany, some issues with communications led to more forced migrations than anticipated. However, Germany’s migration now stands at over 80%. 

Further lessons from other countries including an indication that bundling IP services together with other products was more effective in terms of migration than simply trying to persuade people to switch by highlighting the benefits. 

Unlike some of the other countries, in the UK there is a regulatory requirement for an uninterrupted power supply in order to protect vulnerable customers. Providers must also make sure that access to emergency services is not jeopardised, particularly in the event of a power failure. 

Another area of concern is the fact that the UK operates a number forwarding system whereas many of the other countries have a centralised database. 

Clearly, there is some way to go but the associated extension of the UK’s infrastructure will have far-reaching benefits. 

Share this article

Leave a Reply

Your email address will not be published. Required fields are marked *

Tags

Meet our wholesale voice routing

Fulfill all your voice calling needs with our category leading wholesale A-Z Voice Termination.
Try IDT Express for a $25 Credit

Get $25 Free Trial Credit

Get IDT Express articles in your inbox

The best source of information in the telecom industry. Join us.

    Most Popular

    toll-free-forwarding-illustration
    |
    |  7 min
    Introduction to Toll-Free Forwarding In today’s fast-paced business landscape where...
    caller-id-thumbnail
    |
    |  7 min
    Introduction to Caller ID Reputation Caller ID reputation is a...
    sms-data-privacy-under-gdpr
    |
    |  6 min
    The European Union’s General Data Protection Regulation (GDPR) has permanently...