What does Integrated Calling Mean?
In simple words, integrated calling combines classic voice-based telephone technology with computer-based systems, providing users access to an improved set of control and adjustment tools.
What is Jitter? Typical Causes & Ways to Reduce It
If you have experienced laggy audio or video or other annoying distortions and want to explore ways to prevent them in the future, read this guide to the end as we define jitter, state its causes, and propose tips to fix it.
8 Best Twilio Alternatives & Competitors In 2022
We’ll be looking at eight of the best alternatives to Twilio which offer the same or similar functionality, but at a price level that won’t raise an eyebrow or drain your wallet.
The Benefits of the Call Routing Systems
The usage of call routing systems can bring multiple benefits: it can enable more effective personnel engagement and optimize human resources.
The Purpose of Least Cost Routing (LCR)
Least Cost Routing, or LCR, defines how to choose the best route for outgoing voice calls.
The Benefits of VoIP Origination / Termination
The VoIP origination and termination are two distinct processes, so the vendor that offers origination may not offer VoIP termination and vice versa.
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