NYSE: IDT
Products

Discover how our products can revolutionize the way you communicate and collaborate.

Voice

Explore our advanced voice solutions designed to optimize your communication workflows.

Diverse range of DID number solutions designed to enhance your communication capabilities.

Experience unparalleled communication efficiency with our advanced SIP Trunking Solutions.

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.

Messaging

Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Build customer journeys by fostering interactive conversations, all within the framework of your app.ย 

Connect with your audience in a simple and effective way through our cutting-edge SMS platform.ย 

BYOC

Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys.ย 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication.ย 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution.ย 

Tools

Experience the power of our online voice tools, designed to simplify communication management.ย 

Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool.ย 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted.ย 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions.ย 

Easily estimate and compare the costs associated with different DID numbers providers.ย 

Compare inbound VoIP rates among top CPaaS providers and optimize your inbound call costs.ย 

Generate custom SMS templates.ย 

Learn

Empower yourself with the resources you need to thrive in the dynamic landscape of communication.

Articles covering a wide range of topics.

Get answers to common queries.

Find instructions to make the most of our products.

Discover telecom insights and trends.

Find definitions of popular telecom terms.

Company

A global telecom partner built to meet your needs.ย 

Discover the story behind our commitment to delivering innovative solutions to connect people and businesses worldwide.ย 

Learn about our robust network infrastructure that spans across the globe, ensuring reliable and secure connectivity.ย 

Got a question, feedback, or need assistance? Our dedicated team is here to help!

Find partners or sign up for partnership programs.

NYSE: IDT
LEARN

SMS Spoofing

In this article

What is SMS Spoofing?

SMS spoofing is the practice of altering the sender information in a text message to make it appear as though it originated from a different phone number or sender ID. Unlike traditional SMS, where the senderโ€™s number is verified by the carrier, spoofed messages manipulate the originator field, allowing attackers or marketers to impersonate legitimate entities such as banks, government agencies, or trusted businesses. While some spoofing has legitimate uses (e.g., businesses displaying a company name instead of a number), malicious spoofing is a common tactic in phishing (smishing), fraud, and spam campaigns.

Why is SMS Spoofing a Concern?

SMS spoofing poses significant security and privacy risks because it exploits the inherent trust people place in caller IDs and sender names.

Cybercriminals use spoofed messages to:

  • Trick recipients into revealing sensitive information (e.g., fake bank alerts leading to credential theft).
  • Spread malware via malicious links disguised as legitimate notifications.
  • Bypass spam filters, as spoofed messages often mimic trusted senders.
  • Conduct financial fraud, such as fake delivery notifications or prize scams.

For businesses, spoofing can damage brand reputation if customers receive fraudulent messages appearing to come from their official numbers.

How Does SMS Spoofing Work?

Spoofing exploits vulnerabilities in the SS7 signaling protocol (used in telecom networks) or abuses legitimate SMS gateway services.

Common methods include:

  1. Alphanumeric Sender ID Spoofing โ€“ Using a company name (e.g., “YourBank”) instead of a phone number, which some gateways allow without verification.
  2. SS7 Protocol Exploits โ€“ Manipulating telecom signaling to falsify the senderโ€™s number.
  3. Gateway Abuse โ€“ Some SMS providers offer spoofing as a feature (e.g., for customer service), but attackers misuse it.
  4. SIM Box Fraud โ€“ Using hardware to mask the true origin of messages.

Once spoofed, messages appear genuine to recipients, making them more likely to engage with malicious content.

Who Uses SMS Spoofing?

  • Cybercriminals โ€“ For phishing, scams, and social engineering attacks.
  • Fraudsters โ€“ To impersonate banks, government agencies, or delivery services.
  • Legitimate Businesses โ€“ Some use spoofing for branded messaging (e.g., “Amazon” instead of a random number).
  • Researchers & Ethical Hackers โ€“ To demonstrate telecom vulnerabilities.

When Did SMS Spoofing Become Prevalent?

Spoofing has existed since the early 2000s but gained notoriety in the 2010s with the rise of smishing (SMS phishing). High-profile attacks, such as fake IRS or bank alerts, highlighted the risks. Telecom regulators have since imposed stricter sender ID verification rules, but spoofing remains a threat due to legacy SS7 flaws and inconsistent global enforcement.

SMS Spoofing vs. Caller ID Spoofing: A Comparison

While both manipulate sender information, key differences exist:

AspectSMS SpoofingCaller ID Spoofing
MethodAlters SMS sender ID/phone numberFakes the callerโ€™s displayed number
Common UsesPhishing, spam, impersonationRobocalls, scam calls, impersonation
Protocol ExploitedSS7 or SMS gateway vulnerabilitiesVoIP/SIP vulnerabilities
Detection DifficultyHarder to trace (no voice cues)Easier to flag (call analytics tools)
Regulatory ResponseSTIR/SHAKEN for SMS is emergingSTIR/SHAKEN mandated for VoIP calls

How to Protect Against SMS Spoofing

  • For Users:
    • Verify unexpected messages by contacting the sender directly.
    • Avoid clicking links in unsolicited texts.
    • Use spam-reporting tools (e.g., Android Messagesโ€™ reporting feature).
  • For Businesses:
    • Implement SMS firewalls to block spoofed messages.
    • Register official sender IDs with carriers.
    • Educate customers about how your legitimate messages look.
  • For Carriers:
    • Deploy AI-based spam filters.
    • Adopt SMS authentication frameworks (e.g., RCS Business Messaging).

The Bottom Line

SMS spoofing remains a potent threat due to the lack of universal sender authentication. While regulations like STIR/SHAKEN for SMS are in development, vigilance and technology (like blockchain-based verification) may be needed to fully combat it. For now, skepticism and verification are the best defenses against spoofed messages.

Share this article

Meet our wholesale voice routing

Fulfill all your voice calling needs with our category leading wholesale A-Z Voice Termination.
Try IDT Express for a $25 Credit

Get $25 Free Trial Credit

You could be interested in

Learn

Data Coverage

Data coverage refers to the location in which you can receive and transmit data from...
Learn

SMS Message

SMS, or Short Message Service, is a telecommunications protocol that enables the exchange of text...
Learn

VPN

A VPN (Virtual Private Network) is a technology that creates a secure and encrypted connection...