How CXaaS may be the final frontier for UCaaS, CCaaS and CPaaS
CXaaS is more than simply moving CX functions to the cloud. It’s an end-to-end, cloud native approach to optimizing CX throughout the entire customer journey.
8 Best Twilio Alternatives & Competitors In 2022
We’ll be looking at eight of the best alternatives to Twilio which offer the same or similar functionality, but at a price level that won’t raise an eyebrow or drain your wallet.
7 Best UCaaS Providers in 2022
We look at seven of the best UCaaS providers in 2022, and the services they offer to business users of various kinds.
Improve your User Experience by Introducing Unified Communications
Unified experience incorporates a set of data coming from multiple sources and presented in a single, understandable way.
Implementing Microsoft Teams as a Cloud Telephony Solution
Microsoft’s Phone System converts Teams into a full enterprise cloud telephony solution, capable of enabling users to make and receive calls.
UCaaS vs CCaaS vs CPaaS: Understanding the Difference
The cloud-based “as a Service” or “aaS” economy continues to gain traction in the commercial sphere – particularly in the Information Technology (IT) infrastructure and software markets, and in the field of communications.
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