CXaaS is more than simply moving CX functions to the cloud. It’s an end-to-end, cloud native approach to optimizing CX throughout the entire customer journey.
We’ll be looking at eight of the best alternatives to Twilio which offer the same or similar functionality, but at a price level that won’t raise an eyebrow or drain your wallet.
Microsoft’s Phone System converts Teams into a full enterprise cloud telephony solution, capable of enabling users to make and receive calls.
The cloud-based “as a Service” or “aaS” economy continues to gain traction in the commercial sphere – particularly in the Information Technology (IT) infrastructure and software markets, and in the field of communications.