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One concern many companies have about the big switch to VoIP telephones is the VoIP quality of the new phones. Some of us have heard
Attention, business class passengers: the customer journey is now venturing into the cloud. After shifting many parts of their operations to cloud computing, businesses are
For organizations needing to deal with a significant volume of inbound or outbound communications, a call center acts as a central hub for customer service
Customer-oriented businesses need to be able to connect with their customers in a meaningful way. Decades ago, the only method of customer communication was via
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© 2023 IDT Domestic Telecom, Inc. All right reserved.
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