How Direct Inward Dialing (DID) Helps Telecom Resellers Scale Globally Direct Inward Dialing (DID) numbers greatly assist telecom resellers and global platforms, by facilitating localized
One concern many companies have about the big switch to VoIP telephones is the VoIP quality of the new phones. Some of us have heard
Attention, business class passengers: the customer journey is now venturing into the cloud. After shifting many parts of their operations to cloud computing, businesses are
For organizations needing to deal with a significant volume of inbound or outbound communications, a call center acts as a central hub for customer service
Customer-oriented businesses need to be able to connect with their customers in a meaningful way. Decades ago, the only method of customer communication was via
