voip codec
Codecs are the lynchpin of digital media. A codec encodes sound or video into a digital stream that can be sent across the Net, and a compatible codec turns it back into sound or video at the recipient’s end. The name is derived simply from “coder-decoder”. Data streams often need
voip systems
The use of VoIP for business communications has increased exponentially in the last few years, due to the wide range of features and benefits on offer as well as cost effectiveness. However, with the expansion of the technology from local and wide area networks to internet voice calls, organisations are
endpoint security
The number of electronic devices including mobiles, tablets and laptops used by each of us is continually increasing, with many of these now routinely used for work purposes. This brings with it a number of security risks that need to be considered and addressed.  Endpoint security management is a branch
Carrier Services Infrastructure (CSI) is the foundation of telephony communications. It carries both public and private communications for all VoIP providers. When a business chooses a VoIP solution, it will then have its own sub-network of a larger CSI. There are 5 different CSI types: PSTN, DS, OC, HFC and
wholesale voip services
As the rollout of digital and VoIP technology continues, those who consider the future of communications may be wondering what effects this technology will have on call centres. As technology changes, so do the expectations and needs of customers and clients, and it is important that call centres continue to